How do I create a customized  itinerrary?

In our web site we provide over hundred tour samples but if  you do not find a suitable trip,  and want DRAGON TRAVEL to do all the work for you, just  click on customized trip and fill up the form to tell us what you have in mind. Our travel expert will create a trip and  provide you with invaluable information!

How do I book the trip?

To book our trip, please select your preferred trip and click on " Book this trip" on web page. Our booking form wizard will automatically call the trip name, and ask you to fill out some fields  for information. Once completed filling the form , you just click "Submit" to send us your enquiry or "Reset" to cancel what you have filled up. After receiving your reservation request, we will immediately make all the necessary arrangements in accordance with your request. This will take about 1-2 business days, and we will send you our confirmation message by e-mail with all the details of hotels, flights, tours, the booking status and also payment term.

How do I pay for the trip?

Our standard payment policy is to ask for a  30% deposit of the package value at the time we send you our final confirmation and booking code  for your trip. The balance of the total package tour price should be paid at least 21 days ( twenty one days) before starting date of the trip for FIT group (group from 1 person to 8 persons) and at leat 45 days (Fourty five days) before starting date of the trip for GIT group (Group from 9 persons and up).  The Client’s payment shall be executed by cash or credit card or traveller cheques. Except for cash payment, service charge may be added.

Are there any hidden cost you do not mention?

No, all inclusions and exclusions are mentioned at our final confirmation for your trip.

What about tipping?

Generally, tipping is not compulsory. If you are satisfied with your guides, drivers,… a small gratuity is an appropriate way in which to show your appreciation to them.

Who is my guide?

We have a strong and multilingual guide team coming from all regions of the country. They are chosen for their professionalism, rich knowledge, commitment, personal ties with the country and region and ability to inspire and communicate with you. They will be your dedicated friends during and after your trip. Many of our customers still exchange email with them long after their trip.

What about transportation?

We try our best to provide you safe and comfortable means of transportation. You can find information on meals, transportation, etc. in the “How we travel” section following the detail itinerary of each tour.

What is the time difference?

Cambodia is twelve hours ahead of New York and seven hours ahead of London, one hour behind Perth and three hours behind Sydney.

How about temprature and climate in Cambodia?

Cambodia has a tropical climate with three distinct seasons – Hot/Dry from March to May, Rainy/Monsoon from June to October and small Winter/Cool from November through February. The average annual temperature is 28oC – 32oC, this ranges in the capital city of Phnom Penh. The temperature during the small winter is 14oC - 16oC at provinces throughout the country but in Phnom Penh is about 16oC – 20oC. In the early April, it is found that there are some rain showers through the beginning of May. The end of May and the beginning of June the full monsoon starts till the end of October.

How I can get a visa to Cambodia?

There is very easy nowaday as you can obtain Cambodia visa upon your arrival at the airport in Phnompenh and Siem Reap. The visa fee is just USD 20 per person to be paid directly to the immigration officer upon arrival but remember to bring along  2 passport photos and a photocopy of your passport. Beside the Pochentong Airport International and Siem Reap Airport, there are additionally few of border gateways where travellers can apply for an entry-visa upon their arrival such as Poi Pet and Cham Yeam Cambodian-Thai Border-(gateways and Bavet Cambodian-Vietnamese Border ).

What attire should I bring on my vacation to cambodia?

The  climate of Cambodia is hot and humid almost all year round, it is ideal to have light clothing to be worn throughout the year. But during the small winter from December till March, you are advised to wear thick clothing. It is also advisable for ladies and gentlemen, when entering any Buddhist pagoda, in tradition, ladies are inappropriately found to wear shorts, trousers or any sexy attire. Men and women are cultured for a dignitary image? is not to wear shorts and cap when you are in the complex of a Buddhist pagoda. The flip-flops, boots or shoes must specially be taken off before entering into any Buddhist temple. At ancient temples, you are free to wear any as you wish but not bras and under-pan.

Do I need any vaccinations ?

Travellers have very little to worry about in a country where health standards are ranked amongst the highest in Asia. Vaccinations are not required to enter the Kingdom of Cambodia; you are unless coming from a "yellow" infected area.

Do I require medical insurance before travelling to Cambodia ? 

It is a good idea for you to take have medical insurance before you travel to Cambodia as Cambodia does not have reciprocal health service agreements with other nations.

What are the medical services available in Cambodia ?

 

Medical services are available in all towns at government run hospitals and private clinics. Non-prescription drugs are available at pharmacies as well as supermarkets, hotels, and shopping centres. International class hotels also have their individual in-house medical Doctor to service their guests.

What money should I take ?

Traveler cheques are accepted, and just about all credit cards too. US dollars and Thai baht are equally welcome. It is unnecessary to carry around wads of the local currency the "Riels". Cash advances can be taken on major credit cards in most Phnom penh and Siem Reap banks but there are no ATM machines yet. International transfers can also be arranged-funds can be available within 48-72 hours if you are in capital city.